Aviation’s strong recovery has increased a demand for operational employees to keep their competences and skills up-to-date. This demand will continue to increase throughout 2023.
Clients want to ensure that the required training is relevant and can be implemented quickly and cost-effectively throughout their entire organisation.
What training courses are airlines and ground handling companies looking for?
​1. Passenger Handling This course enables participants to understand passenger handling standards, follow guidelines, and manage irregular operations and special needs passengers. They will also learn the skills to provide exceptional customer service in a challenging environment. |  |
User feedback from this course: "The structure and knowledge was useful and will apply to my role." "The mode of teaching is friendly and seamless."
​2. Airside Safety The primary objectives of this course are to teach participants the principles of airside safety and to help them comply with regulations, react safely to incidents and accidents, and reduce the risk of accidents and damages. |  |
​User feedback from this course: "The course was clear and not tedious and the questions where so that you have to think about it." "Very good course!"
​3. Human Factors The course helps participants understand human factors and their impact on safety, develop skills to handle human behaviour and limitations, and motivate employees to apply these principles continuously. |  |
User feedback from this course: "I liked the practical examples from real work situations and the guidelines given after the sources of errors." "Clear introductions to the topics in the different sections.Concise, good overall."
​4. Dangerous Goods This course gives the participant knowledge of legal requirements regarding dangerous goods, how to handle, store and document them, and how to identify and respond to incidents or emergencies involving dangerous goods. |  |
User feedback from this course: "Excellent presentation and easy to understand." "Informative and well made."
​5. Cargo Handling After completing the course, the participant will understand the regulations governing the air cargo, know how to follow them for safe and efficient operations, understand his/her role and responsibilities in the logistics chain, and know how to manage and report irregularities. |  |
User feedback from this course: "Very interesting and informative course" "The course was very concise and reader's voice and speech were clear. The course material was easy to use."
We Are the Global Leader in Ground Handling eLearning
Our online courses are used in more than 140 countries around the world. Airport College International is proud to offer online eLearning courses in several languages to support your company training challenges.
We are actively looking for new customers and want to offer you our solutions for industry-wide challenges.
When You Want to Get More Information
When you would like to know more about our training services, please don’t hesitate to contact us for further information.
Just send an email to us at: pertti.mero@airportcollege.com
Best regards, Pertti