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  • Ari Ketola

Supervision and Oversight eLearning Course

The Supervision and Oversight eLearning course is specifically designed for ramp and passenger service supervisors. This eLearning course will provide participants with practical management tools to effectively lead their ground handling team. 


In this course, we cover key topics and share insights that will enable supervisors to lead their teams with confidence and competence. From understanding the roles and responsibilities of a ground handling supervisor to mastering leadership principles and coaching techniques, they will be equipped to excel in their leadership role.


The course content is fully compliant with the IATA Airport Handling Manual (AHM), Ground Operations Training Programme AHM 1110 - General Aviation Safety GEN-08.


Course content

  • Introduction

  • Roles and responsibilities of a Supervisor

  • Leadership Principles and Coaching

  • Delegating and Goal Setting

  • Communication

  • Operational Excellence

  • Course Summary

  • Final Test

This Course is Designed for

  • Supervisors working in Ground Handling Operations


Course Duration


Time required to study this course is 1 hour.


Certificate Awarded


Upon successful completion of the final test, a participant will be awarded with an eCertificate.


Pricing


80 EUR per user. If you have 10 or more users, ask for a special price: sales@airportcollege.com


We Are the Global Leader in Ground Handling eLearning


Our online courses are used in more than 140 countries around the world. Airport College International is proud to offer online eLearning courses in several languages to support your company training challenges.

We are actively looking for new customers and want to offer you our solutions to industry-wide challenges.


Would You Like to Know More?

You can find more information about training packages here or drop us an email for further information.


With best regards,

Pertti CEO, Founding Partner


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