Passenger with Reduced Mobility (PRM) eLearning Course
- Ari Ketola
- 6 days ago
- 2 min read
The World Health Organisation (WHO) estimates that more than 1.3 billion people - around 16% of the world’s population - live with some form of disability. As the global population continues to age, this figure is expected to increase steadily. For the aviation industry, this demographic shift presents both a challenge and an opportunity to improve the travel experience for passengers requiring special assistance.
Airlines report a 30% annual increase in requests for wheelchair assistance at airports.
This online eLearning course provides an overview of how to assist passengers with reduced mobility when travelling by air.
Course References
The course content is fully compliant with IATA Airport Handling Manual (AHM), IATA Ground Operations Manual (IGOM) and EU (EC) No 1107/2006, USA ACAA (The Air Carrier Access Act), 14 CFR Part 382 and Canada ATPDR (Accessible Transportation for persons with Disabilities Regulations).
Course Content
Course Introduction
Different Passengers and Assistance Needs
Serving and Assisting Passengers
Assistive Devices
PRM Vehicle Operations
Special Situation and Emergencies
Course Summary & Final Test
This Course is Designed for
PRM Assistance Staff
PRM Assistance Managers
Airport Operators Staff
Ground Handling Agents Staff
Airline Staff
Course Duration
Time required to study this course is 1 hour.
Certificate Awarded
Upon successful completion of the final test, a participant will be awarded with an eCertificate.
Pricing
80 EUR per user. If you have 10 or more users, ask for a special price: sales@airportcollege.com
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