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Passenger with Reduced Mobility (PRM) eLearning Course

  • Ari Ketola
  • 6 days ago
  • 2 min read

The World Health Organisation (WHO) estimates that more than 1.3 billion people - around 16% of the world’s population - live with some form of disability. As the global population continues to age, this figure is expected to increase steadily. For the aviation industry, this demographic shift presents both a challenge and an opportunity to improve the travel experience for passengers requiring special assistance. 


Airlines report a 30% annual increase in requests for wheelchair assistance at airports.


This online eLearning course provides an overview of how to assist passengers with reduced mobility when travelling by air.

PRM course screenshot example.

Course References

The course content is fully compliant with IATA Airport Handling Manual (AHM), IATA Ground Operations Manual (IGOM) and EU (EC) No 1107/2006, USA ACAA (The Air Carrier Access Act), 14 CFR Part 382 and Canada ATPDR (Accessible Transportation for persons with Disabilities Regulations).

Course Content

  • Course Introduction

  • Different Passengers and Assistance Needs

  • Serving and Assisting Passengers

  • Assistive Devices

  • PRM Vehicle Operations

  • Special Situation and Emergencies

  • Course Summary & Final Test

This Course is Designed for

  • PRM Assistance Staff

  • PRM Assistance Managers

  • Airport Operators Staff

  • Ground Handling Agents Staff

  • Airline Staff

Course Duration

Time required to study this course is 1 hour.

Certificate Awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.

Pricing

80 EUR per user. If you have 10 or more users, ask for a special price: sales@airportcollege.com

We Are the Global Leader in Ground Handling eLearning

Our online courses are used in over 140 countries worldwide. Airport College International is proud to offer online eLearning courses in multiple languages to meet your corporate training challenges.

We are actively looking for new clients to offer our solutions to industry-wide challenges.

Do You Need More Information?

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