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  • Ari Ketola

Passenger Staff Training to Avoid Fines

Our Schengen Travel Documents eLearning Course provides practical information on how to systematically check passenger documentation and to ensure that only passengers with adequate, valid documentation are accepted on flights to the Schengen area.

Screenshot from Schengen Travel Documents eLearning course

Schengen Area – The World’s Largest Visa Free Zone

The Schengen Area, signifies a zone where 27 European countries, abolished their internal borders, for the free and unrestricted movement of people, in harmony with common rules for controlling external borders and fighting criminality, by strengthening the common judicial system and police cooperation.

Schengen States apply common rules to people entering the area, including rules on document checks and visa requirements.

Airlines are responsible for ensuring that the passengers they carry have all required travel documents in place to enter the Schengen area. However, many passengers that intend to access the Schengen area are still using improper or invalid travel documentation.

Fines Worth Millions of Euros Every Year

Whenever an airline is found guilty, a fine of between 3.000 to 5.000 EUR, per passenger travelling with improper documentation, may be imposed. The cumulative cost of fines per year for airlines may be counted in millions of euros.

We Created This Online eLearning Course with Finnair

We made this online course together with Finnair and have designed it to be suitable for all employees who are checking-in or boarding passengers, particularly those working in ground handling operations.

We Are the Global Leader in Ground Handling eLearning

Our online courses are used in more than 140 countries around the world. Airport College International is proud to offer online eLearning courses in several languages to support your company training challenges.

We are actively looking for new clients and would like to provide you with our solutions for tackling industry-wide challenges.

Do You Want to Know More?

Please send me an email to get more information.

With best regards,


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