New Potable Water Service eLearning Course Available
- Ari Ketola
- 3 hours ago
- 2 min read
Every day, potable water is supplied to aircraft to support passenger comfort and crew operations. When performed incorrectly, however, it can pose serious health, safety, and compliance risks.
As operational environments become more demanding, structured and standardised training for potable water service personnel is no longer optional. It is a key component of safe and hygienic aircraft operations.
Understanding the Risks in the Potable Water Supply Chain
Potable water servicing is not limited to filling aircraft tanks. It involves a complete supply chain, from water sourcing and storage to vehicles, equipment, and aircraft interfaces. At each stage, there is potential for contamination if procedures and hygiene requirements are not strictly followed.
Industry standards such as IATA AHM 440 and IGOM 3.6 clearly define how potable water must be handled to protect passenger health and ensure regulatory compliance. Yet procedures alone are not enough staff must understand why these controls exist and how to apply them consistently in real-world operations.

Learning Objectives
Participants will gain the knowledge and skills needed to:
Perform potable water servicing tasks according to approved procedures and hygiene requirements.
Identify contamination risks in the potable water chain and apply appropriate control measures.
Operate potable water equipment safely and correctly in both normal and winter conditions.
Maintain required hygiene practices to prevent cross‑contamination.
Understand basic water quality checks and follow documentation requirements.
Know why reporting irregularities, contamination risks, and equipment defects is important.
Note: This course covers the theory part of potable water service training and must be followed by practical on-the-job training and/or assessment before participating in live operations.
This course is designed for
Employees with assigned duties to perform potable water service.
Course Information
Duration: 45 minutes
Certificate: Participants who successfully complete the final test will be awarded an eCertificate
Price: 80 EUR per user
Group Discounts: Special pricing available for groups of 10 or more – contact sales@airportcollege.com
Language versions: English
Ask for More Details
If you would like more information, don’t hesitate to contact us. sales@airportcollege.com
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With best regards,
Pertti
