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  • Ari Ketola

New Passengers with Reduced Mobility (PRM) eLearning Course!

We at Airport College International have created this online eLearning course to provide a general overview of how to serve passengers with reduced mobility during air travel. The scope of the course covers passengers with various special needs that may impact their travel.

The course content fully complies with the guidelines of IATA Airport Handling Manual (AHM), IATA Ground Operations Manual (IGOM) and EU (EC) No 1107/2006, USA ACAA (The Air Carrier Access Act), 14 CFR Part 382 and Canada ATPDR (Accessible Transportation for persons with Disabilities Regulations)

Course content

  • Course Introduction

  • Different Passengers and Assistance Needs

  • Serving and Assisting Passengers

  • Assistive Devices

  • PRM Vehicle Operations

  • Special Situation and Emergencies

  • Course Summary & Final Test

This Course is Designed for

  • PRM Assistance Staff

  • PRM Assistance Managers

  • Airport Operators Staff

  • Ground Handling Agents Staff

  • Airline Staff

Course Duration

Time required to study this course is 1 hour.

Certificate Awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.


80 EUR per user.

If you have 10 or more users, ask for a special price:

We Are the Global Leader in Ground Handling eLearning

Our online courses are used in more than 140 countries around the world. Airport College International is proud to offer online eLearning courses in several languages to support your company training challenges.

We are actively looking for new customers and want to offer you our solutions to industry-wide challenges.

Passengers with Reduced Mobility (PRM) eLearning course is the latest example of a course made at the request of one of our clients.

Would You Like to Know More?

You can find more information about training packages here or drop us an email for further information.

With best regards,


CEO, Founding Partner


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