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Fines worth millions of euros every year

Whenever an airline is found guilty, a fine of between 3.000 to 5.000 EUR, per passenger travelling with improper documentation, may be imposed. The cumulative cost of fines per year for airlines may be counted in millions of euros.


This course will provide a better understanding of the travel documents that are needed and condition that apply to entering the Schengen area.

Course Information

Final test information
  • Final test delivery method: Non-supervised online test can be taken in the end of the course

  • Final test format: Multiple choice questions

  • Number of questions: 20 (drawn from a question bank)

  • Pass mark: 80% correct answers

Course references
  • EU requirements for non-EU nationals


Language versions
  • English




per user

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How to register?

This eLearning course is only available for companies, not for private individuals. Course is available in all locations globally 24/7. Course can be studied immediately after purchase.


To learn more about the prices and other details, please send email to

We offer different pricing options.

Pay Per Use

  • Access for one or more persons whenever needed

  • Discounted prices available for multiple purchases


  • Priced by the number of employees and selected courses

  • Unlimited use of selected courses

  • Monthly subscription fee at discounted price

  • Dedicated training portal according to clients’ brand

This course can be tailored on request with client specific content and look & feel.

Tailor-made courses on any training subject are available on request at competitive price.
Schengen Area Travel Documents – eLearning course

Schengen Area, signifies a zone where 26 European countries apply common rules for people entering the area, including rules on document checks and visa requirements.


Airlines are responsible for ensuring that the passengers they carry have all required travel documents in place to enter the Schengen area. However, many passengers that intend to access the Schengen area are still using improper or invalid travel documentation.

This course is designed for

  • Airline and ground handling personnel who work in direct with airline passengers. These include booking, check-in, gate, transfer, transit and arrival services.


Learning objectives

Upon completion of this course, a course participant will be able to:

  • understand the necessary travel documents and the conditions of entry into the Schengen area.

  • learn best practices that will assist the airline in preventing inadequately documented arrivals into the Schengen Area.

  • know how to check valid travel documents including Schengen Visa Categories and residence permits.

Course content

  • Introduction

  • General Schengen Conditions

  • Schengen Visa Categories

  • Schengen Residence Permits

  • Course Summary

  • Final test


Course duration

Time required to study this course is 1 hour.

Certificate awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.

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