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  • Ari Ketola

New Supervision & Oversight eLearning Course!

We are pleased to present our latest eLearning course, specifically designed for ramp and passenger service supervisors. This eLearning course provide participants with practical leadership tools to effectively lead their ground handling teams.

In this course, we cover key topics and share insights that enable supervisors to lead their teams with confidence and competence. From understanding the roles and responsibilities of a ground handling supervisor to mastering leadership principles and coaching techniques, they will be equipped to excel in their leadership role.

The course content is fully compliant with the IATA Airport Handling Manual (AHM), Ground Operations Training Programme AHM 1110 - General Aviation Safety GEN-08.

Screenshot from the course

Course Content

  • Introduction

  • Roles and responsibilities of a Supervisor

  • Leadership Principles and Coaching

  • Delegating and Goal Setting

  • Communication Operational Excellence

  • Course Summary

  • Final Test

This Course is Designed for

Supervisors working in Ground Handling Operations

Course Duration

Time required to study this course is 1 hour.

Certificate Awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.


80 EUR per user. If you have 10 or more users, ask for a special price:

We Are the Global Leader in Ground Handling eLearning

Our online courses are used in more than 140 countries around the world. Airport College International is proud to offer online eLearning courses in several languages to support your company training challenges.

We are actively looking for new customers and want to offer you our solutions to industry-wide challenges.

Would You Like to Know More?

You can find more information about training packages here or drop us an email for further information.

With best regards,

Pertti CEO, Founding Partner


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