Course Information

Final test information

  • Final test delivery method: Non-supervised online test can be taken in the end of the course

  • Final test format: Multiple choice questions

  • Number of questions: 20 (drawn from a question bank)

  • Pass mark: 80% correct answers

Course references

  • ICAO – International Civil Aviation Organisation

  • IATA Airport Handling Manual (AHM 610) Guidelines for Safety Management System

Language versions

  • English

  • Finnish

  • Japanese


How to register?

This eLearning course is only available for companies, not for private individuals. Course is available in all locations globally 24/7. Course can be studied immediately after purchase.


To learn more about the prices and other details, please send email to

We offer different pricing options.

Pay Per Use

  • Access for one or more persons whenever needed

  • Discounted prices available for multiple purchases


  • Priced by the number of employees and selected courses

  • Unlimited use of selected courses

  • Monthly subscription fee at discounted price

  • Dedicated training portal according to clients’ brand

This course can be tailored on request with client specific content and look & feel.
Tailor-made courses on any training subject are available on request at competitive price.
Introduction to Safety Management System (SMS) – eLearning course

All organisations that operate in an airside environment should have Safety Management System.


The safety management system training is a must to ensure that entire organisation understand what SMS means, what is their role, and how individual actions contribute to the company’s safety work.

This course is designed for

  • Cargo personnel  

  • Ramp personnel  

  • Baggage handling personnel  

  • Load masters and load control personnel

  • Catering personnel  

  • Cabin Crew

  • Pilots

  • Airport Operators personnel


Learning objectives

Upon completion of this course, a course participant will be able to:

  • understand that a strong safety culture is a primary enabler of aviation safety.

  • learn the components of SMS: Safety Policy, Safety Risk Management, Safety Assurance and Safety Promotion.

  • explain the role of safety performance monitoring and importance of safety reporting procedures within SMS.

Course content

  • Introduction to Safety Management System (SMS)

  • Why SMS?

  • Components of a SMS

  • Policy, purpose and applicability

  • Responsibilities

  • Safety Training

  • Standard Operating Procedure

  • Human Factors

  • Managing Risk

  • Audits and Inspections

  • Safety Performance Monitoring

  • Emergency Response

  • Course Summary

  • Final Test


Course duration

Time required to study this course is 1 hour.

Certificate awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.