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Course Information

Final test information
  • Final test delivery method: Non-supervised online test can be taken in the end of the course

  • Final test format: Multiple choice questions

  • Number of questions: 20 (drawn from a question bank)

  • Pass mark: 80% correct answers

Course references
  • IATA Airport Handling manual (AHM)

  • IATA AHM 1110

  • IATA Ground Operations Manual (IGOM)


Language versions
  • English

  • Chinese





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Course is available in all locations globally 24/7. Course can be studied immediately after purchase.


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This course can be tailored on request with client specific content and look & feel.

Tailor-made courses on any training subject are available on request at competitive price.
Ground Support Equipment (GSE) Operations – eLearning course

This training course gives an overview of the safety requirements for operating Ground Service Equipment (GSE) while servicing aircraft.


Participants will learn how to verify the safety and serviceability of GSE and how to operate GSE around aircraft to prevent costly ground damage to equipment and aircraft.

This course is designed for

  • Airline personnel

  • Ramp Handling personnel

  • Baggage Handling personnel

  • Transport personnel

  • Lavatory and Water service personnel

  • Cargo personnel

  • Catering personnel 

  • Postal and express parcel handling personnel 


Learning objectives

Upon completion of this course, a course participant will be able to:

  • learn how to verify the safety and serviceability of GSE and how to operate GSE around aircraft 

  • identify different GSE types and operating procedures

  • follow the guidelines how to prevent costly damage to equipment and aircraft on the ground

  • Know safety precautions and reporting standards

Course content

  • Introduction

  • Safety considerations

  • Overview of Equipment Types

  • Pre-operational checks

  • Aircraft Approach and Removal

  • Aircraft Servicing Points

  • Connecting and Disconnecting from Aircraft

  • Operating Procedures

  • Safety Precautions and Reporting

  • Course summary

  • Final test


Course duration

Time required to study this course is 1 hour.

Certificate awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.

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