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Turnaround Coordination eLearning

This course is designed for personnel to gain relevant knowledge and understanding of aircraft turnaround standards and procedures.

The course content is in line with the training requirements outlined by the IATA Airport Handling Manual (AHM) and IATA Ground Operation Manual (IGOM).

Course Information

This course is designed for

  • Ramp personnel

  • Baggage handling personnel

  • Passenger Handling personnel

  • Catering personnel

  • Load masters and load control personnel

  • Airline staff

  • Airport Operators’ personnel

Learning objectives

Upon completion of this course, a course participant will be able to:

  • understand how to manage the full turnaround of aircraft, coordinating resources and processes,

  • know best practices for safe, punctual, and commercially successful turnaround services,

  • follow the guidelines to meet airline needs and accepted international standards of aircraft turnaround process.

Course content

  • Introduction

  • Turnaround plan

  • Ground handling activities in aircraft turnaround

  • Course summary

  • Final test

Course duration

Time required to study this course is 45 minutes.

Certificate awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.

Final test information
  • Final test delivery method: Non-supervised online test can be taken in the end of the course

  • Final test format: Multiple choice questions

  • Number of questions: 20 (drawn from a question bank)

  • Pass mark: 80% correct answers

Course references
  • IATA Airport handling Manual (AHM)

  • IATA Ground Operations Manual (IGOM)

Language versions
Final test information
  • English

  • Finnish

  • Korean




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per user

We offer different pricing options

Pay Per Use

  • Access for one or more persons whenever needed

  • Discounted prices available for multiple purchases


  • Priced by the number of employees and selected courses

  • Unlimited use of selected courses

  • Monthly subscription fee at discounted price

  • Dedicated training portal according to clients’ brand


Need some tailoring?

This course can be tailored on request with client specific content and look & feel.

Or fully tailored eLearning
courses for your company?

Tailor-made courses on any training subject are available on request at competitive price.


How to register?

This eLearning course is only available for companies, not for private individuals. Course is available in all locations globally 24/7. Course can be studied immediately after purchase.


To learn more about the prices and other details, please send email to

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