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Safety Management System (SMS) eLearning

All organisations that operate in an airside environment should have Safety Management System.

The safety management system training is a must to ensure that entire organisation understand what SMS means, what is their role, and how individual actions contribute to the company’s safety work.

Course Information

This course is designed for

  • Cargo personnel

  • Ramp personnel

  • Baggage handling personnel

  • Load masters and load control personnel

  • Catering personnel

  • Cabin Crew

  • Pilots

  • Airport Operators personnel

Learning objectives

Upon completion of this course, a course participant will be able to:

  • understand that a strong safety culture is a primary enabler of aviation safety.

  • learn the components of SMS: Safety Policy, Safety Risk Management, Safety Assurance and Safety Promotion.

  • explain the role of safety performance monitoring and importance of safety reporting procedures within SMS.

Course content

  • Introduction to Safety Management System (SMS)

  • Why SMS?

  • Components of a SMS

  • Policy, purpose and applicability

  • Responsibilities

  • Safety Training

  • Standard Operating Procedure

  • Human Factors

  • Managing Risk

  • Audits and Inspections

  • Safety Performance Monitoring

  • Emergency Response

  • Course Summary

  • Final Test

Course duration

Time required to study this course is 1 hour.

Certificate awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.

Final test information
  • Final test delivery method: Non-supervised online test can be taken in the end of the course

  • Final test format: Multiple choice questions

  • Number of questions: 20 (drawn from a question bank)

  • Pass mark: 80% correct answers

Course references
  • ICAO – International Civil Aviation Organisation

  • IATA Airport Handling Manual (AHM 610) Guidelines for Safety Management System

  • AHM 1110, Ground Operations Training Program

Language versions
Final test information
  • English

  • Spanish

  • Korean

  • Japanese

  • Chinese




Click button below for special price!

per user

We offer different pricing options

Pay Per Use

  • Access for one or more persons whenever needed

  • Discounted prices available for multiple purchases


  • Priced by the number of employees and selected courses

  • Unlimited use of selected courses

  • Monthly subscription fee at discounted price

  • Dedicated training portal according to clients’ brand


Need some tailoring?

This course can be tailored on request with client specific content and look & feel.

Or fully tailored eLearning
courses for your company?

Tailor-made courses on any training subject are available on request at competitive price.


How to register?

This eLearning course is only available for companies, not for private individuals. Course is available in all locations globally 24/7. Course can be studied immediately after purchase.


To learn more about the prices and other details, please send email to

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