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Ramp Handling eLearning

This course is designed for personnel to gain relevant knowledge and understanding of international Ramp handling standards and procedures.

This course is designed according to the training requirements outlined by the IATA Airport Handling manual (AHM) and IATA Ground Operation Manual (IGOM).

Course Information

This course is designed for

  • Ramp personnel

  • Baggage handling personnel

  • Catering personnel

  • Load masters and load control personnel

  • Airline operational staff

Learning objectives

Upon completion of this course, a course participant will be able to:

  • understand and comply with international ramp handling standards and procedures

  • learn basic safety and security requirements for efficient operations

  • apply of dangerous goods and other special load safety and security requirements

  • understand own role and responsibility in ramp handling

  • learn how to manage and report irregularities

Course content

  • Introduction

  • Safe Work at Ramp

  • Aircraft Basics

  • Aircraft Arrival

  • Aircraft Loading and Unloading

  • Aircraft departure

  • Emergencies and Reporting

  • Course summary

  • Final test

Course duration

Time required to study this course is 2 hours.

Certificate awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.

Final test information
  • Final test delivery method: Non-supervised online test can be taken in the end of the course

  • Final test format: Multiple choice questions

  • Number of questions: 20 (drawn from a question bank)

  • Pass mark: 80% correct answers

Course references
  • IATA’s Airport Handling Manual (AHM)

  • AHM 1110 - Ground Operations Training Program

  • IATA’s Ground Operations Manual (IGOM)

Language versions
Final test information
  • English

  • Finnish

  • Korean​




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per user

We offer different pricing options

Pay Per Use

  • Access for one or more persons whenever needed

  • Discounted prices available for multiple purchases


  • Priced by the number of employees and selected courses

  • Unlimited use of selected courses

  • Monthly subscription fee at discounted price

  • Dedicated training portal according to clients’ brand


Need some tailoring?

This course can be tailored on request with client specific content and look & feel.

Or fully tailored eLearning
courses for your company?

Tailor-made courses on any training subject are available on request at competitive price.


How to register?

This eLearning course is only available for companies, not for private individuals. Course is available in all locations globally 24/7. Course can be studied immediately after purchase.


To learn more about the prices and other details, please send email to

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