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Lavatory Servicing eLearning

The Lavatory Servicing eLearning Course provides foundational and operational knowledge required for safe, hygienic, and compliant aircraft lavatory servicing operations.

The course is based on IATA AHM 441, IGOM 3.5, and supporting industry guidance. It covers lavatory servicing safety and hygiene requirements, contamination and exposure risks, standard operating procedures, equipment and vehicle requirements, waste tank draining, flush water servicing, post-operation cleaning and disinfection, reporting practices, and quality assurance.

Course Information

This course is designed for

  • Employees with assigned duties to perform potable water service.

 

Learning objectives


Upon completion of this course, a course participant will be able to:

  • Perform aircraft lavatory servicing tasks according to approved procedures, safety requirements, and hygiene standards.

  • Identify health, hygiene, and contamination risks associated with lavatory servicing and apply appropriate control measures.

  • Operate lavatory service vehicles and equipment safely and correctly, including pre-operation checks and post-operation cleaning.

  • Carry out waste tank draining and flush water servicing in a safe and controlled manner, preventing spills and cross-contamination.

  • Apply correct PPE usage, chemical handling, and environmental protection measures during all stages of the operation.

  • Know why reporting irregularities, spills, exposure incidents, and equipment defects is important, and follow required reporting practices.

Course content

  • Course Introduction

  • Safety and Hygiene

  • Lavatory Service Vehicles and Equipment

  • Pre-operation Procedures

  • Waste Tank Draining

  • Flush Water Service

  • Post-operation Procedures

  • Special Operating Conditions

  • Emergencies and Reporting

  • Course Summary

  • Final Test


Course duration


Time required to study this course is 1 hour.


Certificate awarded


Upon successful completion of the final test, a participant will be awarded with an eCertificate.

Final test information

  • Final test delivery method:
    Non-supervised online test can be taken in the end of the course

  • Final test format: Multiple choice questions

  • Number of questions: 20 (drawn from a question bank)

  • Pass mark: 80% correct answers

Course references

  • IATA Airport Handling Manual (AHM) 441 

  • IATA IGOM 3.5

Language versions
Final test information

  • English

Pricing

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€80

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per user

We offer different pricing options

Pay Per Use

​

  • Access for one or more persons whenever needed

  • Discounted prices available for multiple purchases

Subscription

​

  • Priced by the number of employees and selected courses

  • Unlimited use of selected courses

  • Monthly subscription fee at discounted price

  • Dedicated training portal according to clients’ brand

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Need some tailoring?

This course can be tailored on request with client specific content and look & feel.

Or fully tailored eLearning
courses for your company?

Tailor-made courses on any training subject are available on request at competitive price.

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How to register?

This eLearning course is only available for companies, not for private individuals. Course is available in all locations globally 24/7. Course can be studied immediately after purchase.

 

To learn more about the prices and other details, please send email to sales@airportcollege.com

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