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Ground Support Equipment (GSE) Operations eLearning

This training course gives an overview of the safety requirements for operating Ground Service Equipment (GSE) while servicing aircraft.

Participants will learn how to verify the safety and serviceability of GSE and how to operate GSE around aircraft to prevent costly ground damage to equipment and aircraft.

Course Information

This course is designed for

  • Airline personnel

  • Ramp Handling personnel

  • Baggage Handling personnel

  • Transport personnel

  • Lavatory and Water service personnel

  • Cargo personnel

  • Catering personnel

  • Postal and express parcel handling personnel

Learning objectives

Upon completion of this course, a course participant will be able to:

  • learn how to verify the safety and serviceability of GSE and how to operate GSE around aircraft

  • identify different GSE types and operating procedures

  • follow the guidelines how to prevent costly damage to equipment and aircraft on the ground

  • Know safety precautions and reporting standards

Course content

  • Introduction

  • Safety considerations

  • Overview of Equipment Types

  • Pre-operational checks

  • Aircraft Approach and Removal

  • Aircraft Servicing Points

  • Connecting and Disconnecting from Aircraft

  • Operating Procedures

  • Safety Precautions and Reporting

  • Course summary

  • Final test

Course duration

Time required to study this course is 1,5 hours.

Certificate awarded

Upon successful completion of the final test, a participant will be awarded with an eCertificate.

Final test information
  • Final test delivery method: Non-supervised online test can be taken in the end of the course

  • Final test format: Multiple choice questions

  • Number of questions: 20 (drawn from a question bank)

  • Pass mark: 80% correct answers

Course references
  • IATA Airport Handling manual (AHM)

  • IATA AHM 1110

  • IATA Ground Operations Manual (IGOM)

Language versions
Final test information
  • English

  • French

  • Korean

  • Chinese




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per user

We offer different pricing options

Pay Per Use

  • Access for one or more persons whenever needed

  • Discounted prices available for multiple purchases


  • Priced by the number of employees and selected courses

  • Unlimited use of selected courses

  • Monthly subscription fee at discounted price

  • Dedicated training portal according to clients’ brand


Need some tailoring?

This course can be tailored on request with client specific content and look & feel.

Or fully tailored eLearning
courses for your company?

Tailor-made courses on any training subject are available on request at competitive price.


How to register?

This eLearning course is only available for companies, not for private individuals. Course is available in all locations globally 24/7. Course can be studied immediately after purchase.


To learn more about the prices and other details, please send email to

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