Ground Occurrence Investigation eLearning
This eLearning course provides a structured introduction to the principles and practices of Ground Occurrence Investigation.
The course is aligned with IATA AHM 1110 GEN-09 guidelines and is intended for employees responsible for conducting or supporting ground occurrence investigations. It offers practical insights, case-based exercises, and internationally recognised best practices to ensure effective and standardised investigation outcomes.
Course Information
This course is designed for
Employees with assigned duties to perform investigations.
Learning objectives
Upon completion of this course, a course participant will be able to:
Identify when and why an investigation should be conducted, in accordance with organisational and regulatory requirements.
Apply standardised investigation procedures, including occurrence reporting, fact-finding, and interviewing techniques.
Use root cause analysis methods, such as the “5 Whys”, to identify the underlying factors that contribute to occurrences.
Develop effective corrective and preventive actions to address identified risks and strengthen the safety culture.
Prepare investigation reports, including recommendations and action tracking, in line with IATA and company standards.
Course content
Course Introduction
Investigation Fundamentals
Occurrence Reporting
Investigation Procedure
Reporting and Finalisation
Course Summary
Final Test
Course duration
Time required to study this course is 40 minutes.
Certificate awarded
Upon successful completion of the final test, a participant will be awarded with an eCertificate.
Final test information
Final test delivery method:
Non-supervised online test can be taken in the end of the courseFinal test format: Multiple choice questions
Number of questions: 20 (drawn from a question bank)
Pass mark: 80% correct answers
Course references
IATA Airport Handling Manual (AHM), GEN09 - Ground Occurrence Investigation
Language versions
Final test information
English
We offer different pricing options
Pay Per Use
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Access for one or more persons whenever needed
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Discounted prices available for multiple purchases
Subscription
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Priced by the number of employees and selected courses
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Unlimited use of selected courses
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Monthly subscription fee at discounted price
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Dedicated training portal according to clients’ brand
Need some tailoring?
This course can be tailored on request with client specific content and look & feel.
Or fully tailored eLearning
courses for your company?
Tailor-made courses on any training subject are available on request at competitive price.
How to register?
This eLearning course is only available for companies, not for private individuals. Course is available in all locations globally 24/7. Course can be studied immediately after purchase.
To learn more about the prices and other details, please send email to sales@airportcollege.com